Questions,answered
What are your prints made of? +
Our paper prints are printed on Perlino cotton — a textured, 100% cotton archival stock with a soft, tactile grain and natural flecks that give each piece subtle depth. Natural variations in the paper are part of its character. Our linen pieces are printed on natural linen.
Do prints come framed? +
Our prints are supplied unframed, and are designed to fit standard frame sizes so framing is easy and affordable. For a gallery finish we love a thin oak or black frame with a white mount.
How long will my order take to arrive? +
We carefully pack and dispatch orders within 2–3 working days. Everything is sent via Royal Mail 48 hour tracked delivery, so you'll be able to follow your order on its way to you.
How much is delivery? +
UK delivery is free on orders over £50. For orders under £50, delivery is calculated at checkout.
Do you ship outside the UK? +
Not just yet — we currently ship within the UK only. If you're elsewhere and have fallen for a print, get in touch and we'll see what we can do.
How will my order be packaged? +
Thoughtfully, and with the planet in mind. Every print is wrapped in fully recyclable tissue paper and protected in a 100% compostable bag.
What is Deuxième Vie? +
Deuxième vie — second life — is our collection of past prints at special prices. When a design retires from the main collection, the remaining pieces move here. Once they're gone, they're gone.
Do you offer a discount on first orders? +
Yes — enjoy 15% off your first order with the code DEUX15 at checkout. One use per customer.
Can I return my order? +
Of course. If a piece isn't right for your home, contact us within 14 days of delivery and we'll arrange a return. Prints should be unused and in their original packaging.
Will sold-out prints come back? +
Sometimes — past designs occasionally return through Deuxième Vie. The best way to hear about it first is to sign up for updates at the bottom of the page.
Do you offer wholesale? +
We do — we love seeing our prints and objects in beautiful shops. For wholesale and stockist enquiries, email us at hello@sisterdeux.com with a little about your store and we'll come back to you with our line sheet and trade terms.
How do I get in touch? +
Email us at hello@sisterdeux.com or message us on Instagram @sisterdeux — we'd love to hear from you.
Can’t find what you’re after? Get in Touch